How to Ace the Consultant Interview at Accenture?
Congratulations on getting an opportunity to interview for the position of Consultant at Accenture. The bad news is that the interview process can be quite difficult. This blog article will list out a several tips and tricks to help you ace your upcoming interview.
1. Start by Studying the Interview Process at Accenture for the Position of Consultant
Before going into your interview, it vital to understand the interview process at Accenture. This will help you plan your strategy and you won't be surprised through the interview process.
The Accenture Consultant interview process is as follows:
The interview process at Accenture starts with a phone screen or an on-campus meeting with a recruiter.
Once selected, you will be asked to do up to two additional in person screens or phone interviews with different people from the hiring group. One of these will be with the hiring manager for the position. Questions in these interviews are a combination of behavioral, situational and case type questions. Pay special attention to the case type question as it could mean the difference in moving ahead or not. Assuming these go well, you will be invited onsite for a full round of interviews. Expect to have between 3 to 5 interviews. These interviews are 45 minutes to an hour each and are conducted with various members of the hiring committee. Questions are similar to the initial screen. Focus on case, situational and behavioral questions. The interview process takes 2-3 weeks end to end.
2. Study the IT Services industry in detail.
Accenture operates within the IT Services industry. So, it is vital to understand this industry in detail before going into the interview.
Here are industry details for the IT Services industry:
Industry Name: IT Services
How large is the industry and what is the projected growth rate of the industry?
In 2018, spending on IT services is expected to amount to around 1003 billion U.S. dollars worldwide. The IT services market encompasses the range of services that assist individuals and enterprises in implementing, managing, and operating the wide variety of processes, systems, software, equipment, and peripherals that are used in the modern IT environment. Globally, the broader information technology market reached 3.5 trillion U.S. dollars in 2017, with IT services spending representing more than a quarter of the total market. In terms of IT market growth, services are advancing steadily, second only to enterprise software spending. Year on year, IT services spending is expected to increase at a rate of around 5.5 percent.
Sub segments of the IT services market include business process services, application services, and infrastructure services, many of which are often outsourced to companies focused on service provision. In 2017, the global market for outsourced services was put at 88.9 billion U.S. dollars. Approximately two thirds of that market, the equivalent of about 64.3 billion U.S. dollars, was devoted to information technology outsourcing. One particularly sizeable market for IT outsourcing comes from the healthcare industry, which one estimate put at 40 billion U.S. dollars worldwide in 2015. Tata Consultancy Services (TCS), one of India's and the world's largest provider of services, brought in approximately 14.5 billion U.S. dollars in revenue in 2015, largely on the strength of the service market.
Perhaps one of the most exciting developments in IT services in recent years has been the growth of cloud computing. Cloud computing describes the use of networks of remote servers - usually accessed over the Internet - to store, manage, and process data. As a segment of IT services, cloud computing generates billions of dollars in revenue annually and is showing few signs of slowing. For customers, cloud computing offers access to numerous technologies - which are typically categorized within the cloud service market into three primary service models, encompassing infrastructure, platforms, and software - while lowering or removing the barriers to entry, such as insufficient technical expertise or costs. Depending on business needs and security concerns, customers have the additional choice of selecting between private, public, or hybrid deployment options.
DXC Technologies (merger of CSC and HPE)
Everest Group has been ranking service providers based on their performance in 26 categories, including key business lines, geographies, and technologies, and categorizing them as leaders, star performers, major contenders, or aspirants in each area.
The top six outsourcers on Everest Group’s second annual ranking of the best IT service providers of the year remained unchanged since 2016 with Accenture taking the top stop for the second year in a row. But the real headliner may be Tata Consultancy Services (TCS), which has quietly built momentum in the market, leaping from fourth place to No. 2. TCS’s improved showing is primarily due to growth in key segments such as life science, infrastructure services, and capital markets. TCS stole the show by showcasing spikes in an otherwise flat growth market.
Wipro also rose from fifth place to fourth thanks to the fact that Everest Group’s evaluations are based not only on capabilities but also vision, both of which the company has displayed in the realm of digital transformation. Wipro’s investments in digital and IoT [internet of things] services have helped it chart out a favorable course for the future.
However, Accenture not surprisingly continues to outperform the field. Accenture has been consistently upping the stakes for two years running. While most service providers seem to either focus on market growth or investment, Accenture has pursued both.
Meanwhile, Cognizant dropped from the number two spot to No. 3 and IBM fell to fifth place. However, it’s not that Cognizant and IBM dropped their guard in any sense. Both Cognizant and IBM continue to be strong leaders across many segments. Their drop in ranking was primarily because of TCS improving their momentum.
What are the top opportunities and challenges for the industry?
Indian Heritage Firms: The majority of the top 20 list — 12 of them — are so-called Indian heritage firms. That’s due in part to the fact that multinational providers such as IBM and CSC-HP (now DXC Technologies) have a strong infrastructure outsourcing legacy that has been cannibalized by the cloud in recent years even after they had to reassess their applications business to compete with offshore rivals. As a result, those companies witnessed slow growth and had to take a ‘back to the drawing board’ approach to strategy.
The Indian firms have faced challenges, too — seeing their double-digit growth numbers cut in half in many cases, but were less impacted than the older U.S. and European IT service providers. The interesting thing to note is that the phase of transformation at firms such as IBM, DXC, and Atos appears to be coming to a logical end based on plans their board had laid out three to five years back and it will be interesting to see how they change gears.
Innovation: It can be a challenge for large IT service providers — the multinational and Indian heritage firms alike — to stay nimble enough to innovate. And that is reflected in outsourcing customers’ chief complaints about the leading outsourcing providers. Everest Group published a report in 2017 that found that 61 percent of reference customers focused on digital capabilities were unhappy with their providers ad outlined the biggest areas of customer dissatisfaction.
Some key reasons that were cited by customers for this dissatisfaction were ‘idea to execution gap’, ‘bureaucracy in execution/enforcement of contracts’, and ‘not enough leadership attention’. Not surprisingly, these are all vibes organizations send out when they become large. So, while digital investments, rebranding and fancy acquisitions were all good, on the ground execution was suffering.
Smaller Outsourcing Providers: That is where smaller outsourcing providers can pounce and grab market share. This year for the first time, Everest Group created a ranking for what it calls IT services “challengers” — firms with less than US$2 billion in revenue who have shown significant momentum in growth. The top three were LTI, Virtusa and Syntel.
It is a well-known fact that enterprises have always had a big-firm bias when it comes to sending RFPs and when thinking of vendor consolidation. Challengers are firms who recognized this challenge and did two things: leveraged their smaller size (and lower burden of legacy) to become nimbler, creating strong focus on client intimacy and focused on their niche, whether it is capital markets, engineering services, or productivity.
While the big guys are building new brands, these midsize firms are focused on execution. That’s leading to growth of 10 percent or more for the best among them and the winning or large deals they may not have even had a chance to compete for in a different era. What these challengers have done is to create an opening for themselves. Now that a number of them have grown over $1 billion in revenues, scale is not that big an issue. Enterprises have realized that excellence exists outside of the vendor groups they have traditionally engaged with; this is an interesting competitive twist to a market heavily leaning on buzzwords, which will bring some focus back on execution excellence in enterprise environments.
3. Study Accenture in detail.
Next you must ensure you understand Accenture in detail. You will be asked tons of questions regarding Accenture, so it's best to be prepared. Here are company details for Accenture that you must prepare for:
Company Name: Accenture
Vision, Mission, Culture and Values
“To define our annual Accenture Customer Vision, we endeavor to look into the future that is being formed based on the decisions we make today. While over the last few years, our Customer Vision has centered on the emergence of front office disruptions from trends including the cloud, mobility, and the Internet of Things, this year’s Customer Vision pushes every C-Suite executive to consciously choose the most impactful combinations of these (and other trends) for their refreshed customer and growth strategies.”
“Accenture's mission is to help our clients become high-performance businesses and governments. We seek to understand our clients' expectations and strive to meet or exceed them. We collaborate with our clients to shape exceptional opportunities of value that can be predicted, measured and repeated.”
“Accenture seek to attract, develop and retain the best talent to enhance the business.”
“Accenture value diversity and unique contributions.”
“Our core values focused on serving our clients, developing our people and contributing to the community as responsible corporate citizens. We take our responsibility for the future of the company and the planet seriously, which is why we hire the best people, leverage our global reach even as we respect the individual, and ensure everything we do—for our clients, our people and our communities—is done with integrity.”
Financial Services, Health & Public Service, Products, Resources, Business and information technology consulting, Outsourcing
Accenture serves clients in more than 200 cities spanning 120 countries. The majority of its revenue is balanced between the Americas and Europe, Middle East, and Africa (EMEA). The US is its largest individual market, generating about one-third of total revenue. The remainder is made in the Asia/Pacific region.
The target audience is the crème de la crème of the corporate world. Those who are essentially responsible for hiring consultants typically reside in the upper most levels of large organizations the “C-Suite.” And since Accenture concentrates on large scale consulting, technology and outsourcing engagements, these individuals are found in large multi-national companies.
Great client service
Major competitors are Deloitte Consulting, HP Enterprise Services, IBM, Capgemini Consulting SA
Competitors like TCS, and Wipro provides the same services as Accenture and at a competitive price
Accenture's strategy is focused on deepening and differentiating its industry and technology capabilities from competitors. It is doing so in part by investing in analytics, cloud computing, insight-driven health, interactive and digital marketing, mobility, and smart grid. Acquisitions, joint ventures, and alliances are key means through which Accenture enhances and adds to its offerings. One such partnership is a five-year research collaboration with MIT announced in early 2013 to develop advanced analytics, specifically how to harness the challenges of big data and develop new approaches to improve the science of decision-making. In late 2012 Accenture and GE Aviation formed a joint venture company called Taleris to provide global airlines and cargo carriers with intelligent operations services to improve efficiency.
Pierre Nanterme, Chairman & CEO
David P. Rowland, Chief Financial Officer
Jo Deblaere, Chief Operating Officer
Omar Abbosh, Chief Strategy Officer
Paul Daugherty, Chief Technology & Innovation Officer
Chad T. Jerdee, General Counsel & Chief Compliance Officer
Roxanne Taylor, Chief Marketing & Communications Officer
$34797.66M (2016) and $32914.42M (2015)
$10277.43M (2016) and $9809.24M (2016)
29.53% (2016) and 29.8% (2015)
$4111.89M (2016) and $3053.58M (2015)
11.82% (2016) and 9.82% (2015)
6% (2016) and 3% (2015)
Products (26%), Financial Services (21%), Communications, Media & Technology (20%), Health & Public Service (18%), Resources (15%)
The company is focusing expansion efforts on certain emerging markets in particular, such as Brazil, China, India, Mexico, Russia, South Africa, South Korea, Turkey, and certain countries in Southeast Asia and the Middle East.
Investing in analytics, cloud computing, insight-driven health, interactive and digital marketing, mobility, and smart grid
Investing in acquisitions to expand the company’s portfolio
Accenture opens innovation center in Florham Park, responding to client demand NJBIZ 15-Aug-2017
Accenture Completes Acquisition of Phase One Consulting Group Investor Point 11-Aug-2017
Accenture acquires Brazil's Concrete Solutions Telecompaper 11-Aug-2017
Accenture acquisition expands Its enterprise search capabilities Image and Data Manager Online 10-Aug-2017
Accenture Buys Digital Marketing Agency for Technical, Creative Skill Set CRN 10-Aug-2017
Accenture Acquires Marketing Agency Wire Stone to Deliver Connected Customer ExperiencesBusiness Wire 09-Aug-2017
Accenture Acquires Concrete Solutions, Expanding Its Capabilities in Agile, DevOps, Mobility and Cloud Technologies Business Wire 08-Aug-2017
Accenture beefs up cloud services play with two acquisitions SiliconANGLE 03-Aug-2017
Accenture Acquires Search Technologies to Expand Its Content Analytics and Enterprise Search Capabilities 03-Aug-2017
Accenture acquires Genfour, aims to strengthen intelligent automation services 04-Apr-2017
4. Study the Job Description for the Position of Consultant at Accenture.
The job description is a vital piece of the interview process at Accenture. The job description can be used as the language of the company. Here is what we recommend.
1. Print out the job description.
2. Highlight the key responsibilities within the job description.
3. Think about times in your career or personal life where you've shown or performed those responsibilities.
It is almost guaranteed that you will get questions related to these responsibilities, so why not prepare for them in advance.
You can practice with the job description below:
Note: This is a sample Accenture Consultant position. Please get the appropriate JD for the position you’re interviewing for and conduct this exercise.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Accenture is looking for talented graduates interested in a career as Management Consultants.
Accenture Consulting works with our clients to solve their toughest issues, realize their most promising opportunities, and deliver real results. Our Management Consulting practice is focused on supporting transformation agendas of the largest companies in the Nordics. That means helping them to develop and improve in areas such as Finance Transformation, sourcing and procurement, customer service, change management etc.
Accenture’s current clients include 94 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.
We are hiring Management Consultants within Financial Services, Products, Resources and Health & Public Services. In order to get your application processed, please specify in your Motivation Letter which entity at Accenture you are applying for.
Key responsibilities of a Management Consulting Analyst may include to:
· Structure and perform analysis that address business issues and generate insights about client and industry business performance
· Develop business cases and plans that are detailed, actionable and reflect Accenture’s deep industry, IT and business process acumen
· Present at team and client meetings, and determine the most practical way to drive lasting results based on your insights
· Assist our clients to build the required capabilities for growth and innovation in order to sustain high performance
· Work in multi-disciplinary teams and leverage the power of Accenture’s global reach and end-to-end capabilities to deliver value
· Help clients understand leading-edge technology capabilities and the transformational impact they may have on their business
· Engage with the global consulting and strategy community to foster collaboration and support growth and development
· Execute the implementation of new business processes and capabilities
5. Practice the Top Questions and Answers consistently asked.
Finally, you must practice the top questions that have been consistently asked as part of the Consultant interview at Accenture. Here is a list that you should be prepared for:
Just a Sample of Questions Covered
Amazon recently launched Display Advertisements on its web page, and it was a highly controversial decision within Amazon. Pick either the pro or con side of the argument and explain your position of including ads on the site.
The US government recently submitted a bill to tax all online sales. Pick a pro or con side of the argument, and explain your position.
How would you price the Kindle Fire HD?
How would you price the next iPhone?
Should Amazon lower the price of Amazon Prime?
Should Walmart decrease payouts to its affiliates?
Start a new category, division, or international market for Amazon. Which one did you choose and why?
Should Amazon start selling groceries from neighborhood markets?
You’re Jeff Bezos. The head of corporate development tells you that Quora is in play, and both Microsoft and Facebook are bidding for it. Should Google participate in the discussions?
You are the CEO of Yellow Cab taxi service. How do you respond to Uber?
If you were Amazon’s CEO, would you be concerned about Microsoft?
How does Amazon make money, and what are the biggest threats?
Should Amazon launch a Smartphone?
Hope this helps.
Till next time,
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