Amazon Area Manager Interview Preparation Study Guide

Amazon Area Manager Interview Preparation Study Guide

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Updates:

  • Now with over 100 questions and answers for practice. 

Let us help you ace your upcoming Area Manager interview at Amazon

Congratulations

Congratulations on starting the journey towards a new job at Amazon. Whether you are starting your new career, changing your career, moving in your current company or just looking for something new, CONGRATULATIONS.

GREAT JOB ON GETTING TO THIS FIRST IMPORTANT STEP

The Bad News 

The entire interview process can get stressful. From phone interviews, to on site interviews, to avoiding nervousness be becoming confident, to learning about the company, to wearing the right clothes etc. etc. etc. - there is a lot going on.

THE ENTIRE PROCESS OF INTERVIEWING CAN BE OVERWHELMING

The Bigger Problem

Lack of confidence before an interview - The # 1 reason why people fail at an interview.  

Coursetake’s 8 x 3 Step Interview Preparation Plan to Ace Your Upcoming Area Manager Interview at Amazon

To ace your Area Manager interview at Amazon, we propose an 8 x 3 Interview mastery plan that consists of 8 core steps and 3 acceleration steps.

  1. The 8 Core Steps – Follow one step at a time.
    1. Step 1 – Figure out the interview process at Amazon.
    2. Step 2 – Study the Internet Commerce industry.
    3. Step 3 – Study the company Amazon in detail.
    4. Step 4 – Study the Job Description for Area Manager at Amazon.
    5. Step 5 – Study the Main Question Types.
    6. Step 6 – Practice, Practice, Practice.
    7. Step 7 – Ask the Right Questions.
    8. Step 8 – Get Ready for Interview Day.
  1. The 3 Acceleration Steps – Follow throughout the process.
    1. Get Motivated
    2. Get Organized
    3. Stay Consistent

We’ve done the work for you

  1. We’ve already researched the interview process for a Area Manager at Amazon.
  2. We’ve already researched the Internet Commerce industry.
  3. We’ve already researched Amazon.
  4. We know exactly how to study the job description.
  5. We know exactly how to answer every question asked the Area Manager interview at Amazon.
  6. We will tell you exactly how you should practice.
  7. We know exactly what questions you should ask.
  8. We know exactly what you need to do on interview day.

More Importantly

  1. We know exactly how you should work on your confidence and avoid any nervousness during your interview.
  2. We know exactly how you should be organized.
  3. We know exactly how you should stay consistent.

Amazon’s Area Manager Interview Preparation Book

This class is purely about preparing for an upcoming Area Manager Job Interview with Amazon.

My aim is to take you through a systematic process one step at a time to help you ace this upcoming interview.

Whether it’s on the phone, in person, or through video.

Whether it’s your group interview or individual interview.

Our approach will be to first teach you a chapter and then give you homework for you to complete.

This class consists of worksheets along with the book, that you can download and use.

I’ve seen that the most successful candidates are the ones who NOT ONLY follow the lessons, but do the homework at the end of it all.

THIS COURSE WILL BE COMBINE THEORY AND PRACTICE TO HELP YOU SUCCEED. 

About Coursetake

Our Mission is to help students ace their upcoming interview.

We do that through job title and company specific interview training. Over 500,000 students helped in over 100 countries. Learn more at www.coursetake.com 

We are all hiring managers. We will give you the hiring manager’s perspective. The person who is going to write you a paycheck. Not recruiters or human resources.

Learn more at www.coursetake.com 

What will you get as part of this book?

  1. 230+ pages book. 
  2. 24/7 email support whenever you want it.
  3. Tons of Frameworks and over 100 Questions and Answers for Practice

Sample Questions and Answers Covered as Part of this Course

1. What is a typical sales call according to you?

2. What do you think some of the most important parts of selling are?

3. What would you do to improve your presentation to clients?

4. How do you close a sale?

5. How do you go about building a relationship with a customer?

6. This is a tough territory. The last two guys here didn't make it. How will you be different?

7. How would you sell when you currently have no list of customers to contact?

8. How did you build your clientele at your previous job? Who do you consider a client?

9. Sell me this pen.

10. Would you be comfortable reaching out to customers and selling to them?

11. How do you make people chose a product they don't want?

12. How would you convince your customer to upgrade his or her service or product?

13. How would you overcome the objection that our products are too expensive?

14. Paper Company A sells 8x8 White Standard Copy for $9, Paper Company B sells the same product for $5. Why in the world would someone pay Paper Company A $9 for a product they could get for $5?

15. Pick any product from Amazon and sell it to me.

16. How would you sell in a tough economy?

17. What would you do if you had to deal with an upset customer?

18. How would you resolve a conflict with a customer?

19. What would you do if a customer was very upset and when they got to you, took all their frustration and anger out on you?

20. How would you handle and customer who cursed you out for a mistake you made?

21. If a customer wants a refund from a bill she didn't pay, what is your response?

22. How would you handle the following situation: You have a customer calling and telling you they were over charged their account and demands a refund?

23. How would you interact with people that are on a much lower economic level than yourself?

24. What would you do if your customer was blind?

25. You have a customer looking for a small product that you are unfamiliar with and another customer comes up for help with a much larger and more expensive purchase. What do you do?

26. If a customer was to ask for my assistance in a department that was not my own, what would I do?

27. Describe a time you got bad customer service.  

Area Managers at Amazon

DESCRIPTION

Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation ABOUT AMAZON At Amazon, we have a peculiar culture built on pioneering into unknown and new frontiers. From selling books to creating the Kindle; from making films to launching faster delivery, Amazon reinvents normal. After selling the first book in 1995, we have grown at an incredible rate and have become the universe’s most customer-centric company. By hiring those who take risks and find fulfillment through making the impossible commonplace, Amazon cultivates a culture of innovation. Every employee at Amazon has the power to forge their own path and to have a true impact on the business…and we find that exhilarating! Read more about us at amazon.com/about When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us regardless of minority, female, gender identity, disability, or sexual orientation. We value diversity! See why diversity is important to us at amazon.com/diversity ABOUT AMAZON OPERATIONS Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

Watch videos on our team members at youtube.com/playlist?list=PLu6W86LChii5Lgzcbu8iF8Nc35u_vOtCQ ABOUT THE ROLE As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include:

 

·         Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates

·         Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality

·         Partnering with the management team to establish and maintain quality control standards

·         Proactively identifying and leading process improvement initiatives and Lean tools

·         Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor

·         Leading and developing a team of Amazon associates

·         Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed

·         Ensuring procedures are followed for building security and product loss prevention

·         Creating, managing, and supporting recognition and communication programs

 

We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities with or without reasonable accommodation.

 

These activities include the following:

·         Lifting and moving material up to 49 pounds each

·         Bending, lifting, stretching and reaching both below the waist and above the head

·         Frequent walking in the building and around area; facilities are over a quarter mile in length

·         Standing and walking for up to 10-12 hours a day

·         Ascending and descending ladders, stairs, and gangways safely and without limitation

 

WHAT DO WE OFFER?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. We grant each employee ownership in the company, including Amazon stock awards and a matching 401(k) program. But, if you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Jeff Bezos’s most recent letter to shareholders sums it all up pretty well.

Find it at https://www.sec.gov/Archives/edgar/data/1018724/000119312516530910/d168744dex991.htm

 

Basic Qualifications

·         You have a completed bachelor’s degree or 2+ years of Amazon experience

·         You are authorized to work in the US without sponsorship.

·         You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.).

·         You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance.

·         You have an eye for efficiency and have experience identifying and executing process improvement initiatives.

 

Preferred Qualifications

·         You have a bachelor’s degree in Engineering, Operations, or a related field.

·         You have over 3 years of management experience in a manufacturing, production or distribution environment.

·         You are leader and exhibit that in you every day work. You not only have experience in managing a team of 30+ employees, you also lead process improvements though Lean process, Kaizen, and Six Sigma.

·         You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it.

·         You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills.

·         You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve.

·         You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results.

·         You like adventures and taking risks. You are willing to relocate to any of our sites in the country with the assistance provided.

·         You see value in long term thinking and large-scale impact to a company. You have interest in developing a long-term career through assignments in multiple operational buildings across the nation.

Disclaimer: 

We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amazon or any of its subsidiaries or its affiliates.