ATandT Sales Consultant Interview Preparation Study Guide

ATandT Sales Consultant Interview Preparation Study Guide

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Updates:

  • Now with over 100 questions and answers for practice. 

Let us help you ace your upcoming Sales Consultant interview at ATandT

Congratulations

Congratulations on starting the journey towards a new job at ATandT. Whether you are starting your new career, changing your career, moving in your current company or just looking for something new, CONGRATULATIONS.

GREAT JOB ON GETTING TO THIS FIRST IMPORTANT STEP

The Bad News 

The entire interview process can get stressful. From phone interviews, to on site interviews, to avoiding nervousness be becoming confident, to learning about the company, to wearing the right clothes etc. etc. etc. - there is a lot going on.

THE ENTIRE PROCESS OF INTERVIEWING CAN BE OVERWHELMING

The Bigger Problem

Lack of confidence before an interview - The # 1 reason why people fail at an interview.  

Coursetake’s 8 x 3 Step Interview Preparation Plan to Ace Your Upcoming Sales Consultant Interview at ATandT

To ace your Sales Consultant interview at ATandT, we propose an 8 x 3 Interview mastery plan that consists of 8 core steps and 3 acceleration steps.

  1. The 8 Core Steps – Follow one step at a time.
    1. Step 1 – Figure out the interview process at ATandT.
    2. Step 2 – Study the Telecommunications Services industry.
    3. Step 3 – Study the company ATandT in detail.
    4. Step 4 – Study the Job Description for Sales Consultant at ATandT.
    5. Step 5 – Study the Main Question Types.
    6. Step 6 – Practice, Practice, Practice.
    7. Step 7 – Ask the Right Questions.
    8. Step 8 – Get Ready for Interview Day.
  1. The 3 Acceleration Steps – Follow throughout the process.
    1. Get Motivated
    2. Get Organized
    3. Stay Consistent

We’ve done the work for you

  1. We’ve already researched the interview process for a Sales Consultant at ATandT.
  2. We’ve already researched the Telecommunications Services industry.
  3. We’ve already researched ATandT.
  4. We know exactly how to study the job description.
  5. We know exactly how to answer every question asked the Sales Consultant interview at ATandT.
  6. We will tell you exactly how you should practice.
  7. We know exactly what questions you should ask.
  8. We know exactly what you need to do on interview day.

More Importantly

  1. We know exactly how you should work on your confidence and avoid any nervousness during your interview.
  2. We know exactly how you should be organized.
  3. We know exactly how you should stay consistent.

ATandT’s Sales Consultant Interview Preparation Book

This class is purely about preparing for an upcoming Sales Consultant Job Interview with ATandT.

My aim is to take you through a systematic process one step at a time to help you ace this upcoming interview.

Whether it’s on the phone, in person, or through video.

Whether it’s your group interview or individual interview.

Our approach will be to first teach you a chapter and then give you homework for you to complete.

This class consists of worksheets along with the book, that you can download and use.

I’ve seen that the most successful candidates are the ones who NOT ONLY follow the lessons, but do the homework at the end of it all.

THIS COURSE WILL BE COMBINE THEORY AND PRACTICE TO HELP YOU SUCCEED. 

About Coursetake

Our Mission is to help students ace their upcoming interview.

We do that through job title and company specific interview training. Over 500,000 students helped in over 100 countries. Learn more at www.coursetake.com 

We are all hiring managers. We will give you the hiring manager’s perspective. The person who is going to write you a paycheck. Not recruiters or human resources.

Learn more at www.coursetake.com 

What will you get as part of this book?

  1. 230+ pages book. 
  2. 24/7 email support whenever you want it.
  3. Tons of Frameworks and over 100 Questions and Answers for Practice

Sample Questions and Answers Covered as Part of this Course

1.    What is a typical sales call according to you?

2.    What do you think some of the most important parts of selling are?

3.    What would you do to improve your presentation to clients?

4.    How do you close a sale?

5.    How do you go about building a relationship with a customer?

6.    This is a tough territory. The last two guys here didn't make it. How will you be different?

7.    How would you sell when you currently have no list of customers to contact?

8.    How did you build your clientele at your previous job? Who do you consider a client?

9.    Sell me this pen.

10. Would you be comfortable reaching out to customers and selling to them?

12. How would you convince your customer to upgrade his or her service or product?

13. How would you overcome the objection that our products are too expensive?

14. Paper Company A sells 8x8 White Standard Copy for $9, Paper Company B sells the same product for $5. Why in the world would someone pay Paper Company a $9 for a product they could get for $5?

16. How would you sell in a tough economy?

17. What would you do if you had to deal with an upset customer?

19. What would you do if a customer was very upset and when they got to you, took all their frustration and anger out on you?

20. How would you handle and customer who cursed you out for a mistake you made?

21. If a customer wants a refund from a bill she didn't pay, what is your response?

22. How would you handle the following situation: You have a customer calling and telling you they were over charged their account and demands a refund?

23. How would you interact with people that are on a much lower economic level than yourself?

25. You have a customer looking for a small product that you are unfamiliar with and another customer comes up for help with a much larger and more expensive purchase. What do you do?

26. If a customer was to ask for my assistance in a department that was not my own, what would I do?

Sales Consultants at ATandT

Note: This is a sample ATandT Sales Consultant position. Please get the appropriate JD for the position you’re interviewing for and conduct this exercise.

Do you like helping people? Do you have a strong desire to connect people with technology and entertainment? You may have what it takes to join our amazing team! Our Retail Sales Consultants build solutions for our valued customers and meet/or exceed key sales objectives. They work with a full portfolio of awesome products including wireless, connected car, and wearables. They also offer integrated, seamless, and smart entertainment options including DIRECTV & DIRECTV NOW.

You’ll use your knowledge and passion to deliver an effortless customer experience while pursuing challenging and rewarding goals! This role comes with a very competitive salary and commission package as well as awesome benefits. We are passionate about innovation, we love our employees and we love connecting our customers to their world.

Sharing your knowledge with our growing customer base comes with many rewards. Start with the paycheck: Base plus commission. Our current full-time Retail Sales Consultants earn an average of $47,552 in total compensation in the first year when successfully meeting or exceeding sales goals. Our top sellers earn an average of $56,950 per year.

You’ll also gain an amazing benefits package, including:

  • Ongoing paid training
  • Exciting career paths
  • Supportive team environment
  • Employer-provided mobile device
  • Medical/dental coverage
  • 401(k) plan
  • Tuition reimbursement
  • Paid time off

Not to mention some pretty cool perks, like:

  • One of our latest devices and a service plan. Using our technology, gain first-hand expertise to share with our customers.
  • Discounts on accessories and additional AT&T products and services. That means you always have access to the coolest gadgets around.
  • A spring and fall fund to spend on a wide range of Team Color apparel. You’ll even receive a welcome kit of fun gear to get you started (including two shirts).

Prior retail or customer-facing sales experience is a plus but not required. AT&T Sales training will be provided.

You may be invited to complete an interview by recording a video, so make sure to watch your email for updates.

Disclaimer: 

We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with ATandT or any of its subsidiaries or its affiliates.